It happens to the best companies – a web development project starts going off the rails. 25% of web projects fail, according to New Bamboo (now Thoughtbot) research cited by ZD Net. All projects hit bumps in the road. If you are expressing dissatisfaction, it’s a good sign if they can quickly articulate the problem as well as you can as the product owner, and/or help you define the problem. If they can’t, it may be time to start looking.
