In most organizations, your sales team has the biggest impact and is often exclusively your relationship with your customers. It would be a huge mistake to try to attempt to introduce anything to your customers without having their buy-in. If your goal is to cut down on sales commissions or to cut back on the size of your sales team, then you are heading down a very dangerous path.
If your sales team feels threatened by this new technology, why would they support it? Follow these tips to ensure you get your sales team on board for maximum success.