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5 Key Features of a Great eCommerce Search

Wednesday, August 28, 2019 at 4:00pm EST

TJ Gamble

CEO of Jamersan

View bio

Tom Turley

Head of Partnerships | Nextopia

View bio

Michael Daley

Sr. Enterprise Account Executive | Nextopia

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Most people don’t give the search feature on a website a second thought, but did you know that a fully optimized search feature can increase customer satisfaction and conversion rates, decrease calls to customer service, and much more. Today we are joined by Tom Turley and Michael Daley of Nextopia to dive into the world of optimized search.

We’ll discuss:

  • Hosted Search vs. SaaS search
  • The key role of UX on a site
  • The benefits of personalization and recommendations in eCommerce
  • And, the latest Nextopia news

Meet the Hosts!

TJ Gamble

TJ Gamble is the CEO and Founder of Jamersan, a Magento Partner headquartered in Opelika, Alabama that is dedicated to proving that big-time eCommerce doesn't always come from big cities. TJ has been working with the Magento platform since it was in beta in 2007 and has over 20 years of experience helping merchants grow. He is the driving force behind the eCommerceAholic Youtube channel and enjoys giving back to the community by providing advice and information to help merchants get more from their eCommerce store.

Tom Turley

Tom Turley is an experienced sales and partnerships professional with over three years in the eCommerce space. Over the past year, Tom has transitioned his role from working directly with Nextopia’s client base into working with Nextopia’s myriad of Agencies, System Integrators, Platforms, and Tech partners. Prior to his Nextopia tenure, Tom worked in the engineering space before eventually moving from the UK to Canada to undertake his MBA before moving into eCommerce.

Michael Daley

Michael Daley is a seasoned eCommerce professional. He has helped to shape and guide the search and personalization strategies for companies ranging from eCommerce start-ups to Fortune 500 brands. Prior to joining the eCommerce space, Michael spent time in the military and financial industry’s training new recruits and experienced traders alike. Michael continues to help advise brands on best practices, with an emphasis on how search and personalization can deliver a better user experience and drive conversions.